Members receive a $5 charge if you are “absent” or “late cancel” more than twice in a month. Class Pack and ClassPass users will lose the class forever. This policy ensures that we always have appropriate space for everyone. Basically, just show up and you’re good.
- Late Cancel: You cancelled 2 hours or less prior to class start time.
- Absent: You did not check in at the front desk.
Pro Tip: We’re not animals. Call us, email us, or reach out on live chat. If there’s a reason you can’t make it, we’ll listen.